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We are here to provide top-notch cleaning services for residential, offices, and hospitality venues. Let us take care of your cleaning needs. Alternatively, you can send a WhatsApp message!
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Frequently Asked Questions
We offer a range of cleaning services including residential cleaning, office cleaning, and cleaning for hospitality venues.
We're genuinely sorry to hear that you're not satisfied with our service. At HEE Cleaning Services, your satisfaction is paramount. Please let us know the specific areas or concerns you have, and we'll promptly arrange a complimentary re-clean or provide an appropriate solution to ensure your complete satisfaction. We value your feedback as it helps us improve and serve you better
While we strive to accommodate all requests, same-day bookings are subject to availability. We recommend contacting our team as early as possible, and we'll do our best to fit you into our schedule or suggest the nearest available slot. Our goal is always to cater to your needs in a timely manner
Yes, all our cleaners are fully insured. They undergo a rigorous vetting process, including background checks, to ensure safety and reliability.
No, our cleaners come equipped with all the necessary cleaning products and equipment. However, if you have specific products you'd like us to use, please let us know.
You can book our services through our website, via email, or by calling our customer service line.
For cancellations made more than 24 hours before the scheduled cleaning time, there's no charge. Cancellations made within 24 hours may incur a fee.
Our rates are based on the type and scope of cleaning service you require. Please contact us for a detailed quote.
Yes, we have eco-friendly cleaning options available. Please specify this preference when booking.
Absolutely. We adhere strictly to GDPR and DPA rules to ensure your personal data is protected.
We do our best to accommodate such requests, but it depends on the cleaner's availability. Please inform us in advance if you have a preference.
Yes, we occasionally offer promotions for our services. Stay updated by subscribing to our newsletter or visiting our website.
We accept a variety of payment methods, including major credit and debit cards, bank transfers, and cash payments. For recurring cleaning services, we also offer direct debit options. Please contact our customer service for more details or any specific payment requests.